Question & Answer
What is a dormitory room?
A dormitory room usually contains multiple beds to share with other guests. ARK BLUE HOTEL dormitory rooms are kept clean and installed with bunk beds. Each bed has a private curtain and a bed light and shared bathroom is located outside the dormitory room.
What time is Check-in / Check-out time?
Check-in time for all guests is 3PM - 12AM. Hotel's check-out time is by 10AM, Hostel's check-out time is by 11AM.
Is there a car parking?
There are toll parking lots within walking distance.
Is there a rental bike?
Yes. The rental fee is 500 yen per 24hours.
Is there shower and toilet in the guest room?
There are bathroom (shower and toilet) in every hotel guest rooms. The shared bathroom (shower rooms and toilets) are provided for hostel (dormitory) guests. (Shared bathrooms are open to hostel guests and customers of restaurant)
Do you provide any birthday privilege?
We don’t provide birthday privilege.
Is it possible to use cafe space for a meeting?
Yes. Our cafe space is available for a meeting but please make a reservation in advance.
What happens in case of cancelling the reservation?
Customer will be charged a certain percentage of the total price of accommodation as follows ;
- Cancellation made more than 3days in advance: no cancellation fee
- Cancellation made 3 days before : 30% of total price
- Cancellation made 1 day before : 50% of total price
- Cancellation made on the intended check-in day or no show : 100%
Do you accept credit card?
You may pay by Visa, Master card, American Express, Diners Club, JCB, Discover Card, and Rakuten Pay.
Is it allowed to bring in food or drink inside the building?
Only hotel and hostel guests are allowed to bring in food and drink inside the building. Common kitchen, lounge and cafe space are available for eating space. Please refrain from eating or drinking inside the dormitory room.